Make Measurement Fun: A Visit to the Measure Gallery

One of the best ways to make measurement more interesting for people is to make it an excuse for them to do things they naturally love: engaging in chats and sharing their ideas and critiques.

A Measure Gallery is a room where you hang your measures on the walls, like art is hung in an art gallery. You invite stakeholders to visit, walk around and look at what you’re measuring and provide their critiques and ideas.

Allow 2 to 4 hours

A Measure Gallery doesn’t need to be all day, but it does need to be long enough to allow flexibility for your invited guests to pop in for a visit, ask a few questions and share their ideas and feedback.

Hang your measures & goals on the walls

Make large copies (about A3 sized) of your measure designs, your results maps, your business goals, your business processes: whatever information you have that makes it clear what you’re measuring, how you’re measuring it and why you’re measuring it.

Here’s how to do it:

Send out an invitation to all the people you’d like to visit the Measure Gallery. Let them know the times it’s open and that they can come whenever they like, and stay for as little or as long as they like.

Set up a conference room with copies of your measure information on the walls. Have post-it notes, pens and even some bowls of sweets, or cookies and nice.

As people arrive, explain briefly the information on the walls, hand them some post-it notes and a pen and ask them to share their ideas and feedback about what you’re measuring and how it could be improved.

Collate all the feedback and use it to improve the way you’re measuring your goals. Make sure to let your Measure Gallery visitors know how you ended up improving your measures from their feedback.

ABOUT THE AUTHOR

Stacey Barr is the Performance Measure Specialist, helping strategic planners, business analysts and performance measurement officers confidently facilitate their organisation to create and use meaningful performance measures with lots of buy-in. Sign up for Stacey’s free email tips at www.staceybarr.com/202tipsKPI.html and receive a complimentary copy of her renowned e-book “202 Tips for Performance Measurement”.