This is a preview of KPI Library. To browse and search for key performance indicators, also known as business metrics, performance measures or business indicators, in various industries and general processes, login or join for free.
- VRM Quality (11)
- VRM Sales (43)
- VRM Sell (41)
- VRM Support (34)
- VRM Brand (48)
- VRM Customer Service (14)
- VRM Marketing (16)
- VRM Orders (29)
KPIs in ‘VRM Customer Relations’
(Annual) sales per employee.
Divide of actual revenue (e.q. months or years) with numbers of sales headcount
Number of complaints received within the measurement period.
The opportunity success rate provides information about won and lost opportunities.
Browse by industry
- Media & Publishing (89)
- Mining, Oil & Gas Extraction (11)
- Miscellaneous (40)
- Professional & Technical Services (32)
- Real Estate, Rental & Leasing (81)
- Technology (74)
- Telecommunications (94)
- Transportation & Warehousing (254)
- Utilities (161)
- Wholesale & Retail (100)
- Accommodation & Food (128)
- Agriculture & Forestry (46)
- Banking & Insurance (95)
- Biotechnology & Life Sciences (1)
- Construction & Engineering (12)
- Education & Research (149)
- Emergency, Police & Justice (63)
- Entertainment, Recreation & Arts (117)
- Goods & Manufacturing (23)
- Government & Public Works (139)
- Healthcare & Social Assistance (192)
Browse by business process
- Other (32)
- Procurement, Suppliers & Outsourcing (106)
- Project Portfolio (168)
- Property & Facility (70)
- Quality, Improvement & Innovation (131)
- Sales & Marketing (279)
- Supply Chain, Inventory & Logistics (207)
- Sustainability, Health & Safety (141)
- Compliance, Governance & Legal (164)
- Corporate & Management (48)
- Customer service (149)
- Finance & Accounting (344)
- Human Resources (317)
- Information Technology (424)
- Internet, Social Media & E-business (237)
- Manufacturing, R&D & Maintenance (143)
