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Quality, Improvement & Innovation
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Innovation
Innovation is the process of converting knowledge and ideas into better ways of doing business or into new or improved products and services that are valued by the community.
KPIs in ‘Innovation’
Time-to-market of changes/improvements to existing products/services. The time it takes from the time a product is envisioned or defined until it is on store shelves.
Time-to-market of new products/services. The time it takes from the time a product is envisioned or defined until it is on store shelves.
Average time (e.g. in days) from idea to first patent filing.
Patents rejected as percentage of total patents.
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